Last Updated: [8/7/2025]
1. Introduction
At SwiftHub, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to handling your data in compliance with the UAE Data Protection Law and other applicable regulations.
2. Information We Collect
We may collect the following types of personal information:
- Identity Information: Full name, company name, nationality.
- Contact Information: Email address, phone number, mailing address.
- Business Information: Trade license details, business activity, legal form.
- Technical Data: IP address, browser type, device information, cookies.
- Communication Data: Messages, inquiries, or feedback you provide via our contact forms, WhatsApp, or other channels.
3. How We Use Your Information
We use your personal data to:
- Provide and manage our business setup and consultancy services.
- Communicate with you about your inquiries or requests.
- Send you updates, offers, or news if you opt-in to marketing.
- Ensure compliance with UAE legal and regulatory requirements.
- Improve website experience and customer service.
4. Data Sharing and Disclosure
We may share your data with:
- UAE government authorities (e.g., DED, MOHRE, Immigration) as required.
- Trusted service providers who assist in operations (e.g., PROs, accountants).
- Legal advisors, auditors, or regulatory bodies when necessary.
We do not sell or trade your personal data under any circumstances.
5. Data Retention
We retain your information only for as long as necessary:
- To fulfill the purposes for which it was collected.
- To comply with legal and regulatory obligations.
- To resolve disputes and enforce agreements.
6. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent at any time (if processing is based on consent).
- Lodge a complaint with the UAE Data Office or relevant authority.
To exercise any of these rights, please contact us at: [email protected]
7. Data Security
We implement strong technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.
This includes encryption, secure servers, and limited staff access on a need-to-know basis.
8. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience.
- Analyze website performance.
- Enable social media and live chat integrations.
You can control cookies via your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
- 📍 Address: Office 305, Business Village Building – Block B, Clock Tower
PO Box 26948 Dubai, UAE
- 🌐 Website: https://swifthub.ae
- 📧 Email: [email protected]
